Clinical Alerts | Event-Driven Patient Activity Monitoring — Health Gorilla
CLINICAL ALERTS
Hear What Matters, Not the Noise
Patients receive care across systems and settings you can't see — across the street or across the country. Clinical Alerts detects clinically meaningful activity nationwide as it happens, and delivers the supporting document, so your team acts on the what, not just the that.
A nationwide picture, not a regional one — event-driven detection tied to real patient activity, delivered by FHIR webhook or HL7 to SFTP, on your infrastructure's terms.
THE CHALLENGE
You only know what your data shows
Most teams operate with limited visibility into patient activity outside their immediate network. When care happens elsewhere — an out-of-network ED visit, a specialty referral, a skilled nursing transfer — the signal arrives late or never. The result is fragmented awareness, slower response times, and gaps in coordination that surface only when the claim does.
THE TRIUMPH
From fragmented signals to a connected view
Clinical Alerts expands visibility by detecting meaningful patient activity through national network document exchange. Instead of relying on local or regional feeds, you gain a nationwide view of what's happening across the care continuum — so a patient seen out of state or out of network shows up just like one seen down the hall, in near real time, not the next reporting cycle.
THE DIFFERENCE
Get the document, not just the alert
Most monitoring tools tell you something happened. Clinical Alerts tells you what happened. When activity is detected, the alert lands with the source document linked — eliminating the manual re-query step and giving care teams the clinical context they need to act immediately.
Before Clinical Alerts:
- An alert lands. Your team re-queries to retrieve the document. The clock keeps running.
With Clinical Alerts:
- The alert arrives with the source document already linked, stored, and tied to the patient chart.
It's the difference between knowing a patient had an encounter and knowing what that encounter was.
THE OUTCOME
Coordinate more efficiently with more knowledge
Clinical Alerts allow you to:
- Monitor an entire population or a high-risk cohort
- Trigger care management workflows automatically
- Improve transitions of care
- Expand visibility beyond a single facility
- Detect activity across inpatient, ED, outpatient, and specialty settings
- Access event-driven detection tied to real patient activity
- Reduce dependency on point-to-point integrations
What you gain
Broader Visibility
A wider view of patient activity across care settings
Earlier Awareness
Timely, event-triggered awareness of meaningful changes
Faster follow-up
Turn insight into action with faster, more coordinated care
THE LIMITATION
ADT feeds only tell part of the story
ADT notifications cover inpatient events, often with spotty coverage, and frequently require stitching together multiple sources. Clinical activity outside the hospital — specialty care, outpatient procedures, out-of-state encounters — slips through.
Clinical Alerts goes further:
- Richer than ADT — clinical activity across inpatient, ED, outpatient, and specialty settings, not just admit/discharge/transfer
- Attached document — the source record, linked to the alert, not just a notification
- Nationwide reach across five networks — activity is detected wherever care happens, including specialty care and out-of-state travel, not within a single region or feed
- Your delivery, your roster — FHIR webhook or HL7 to SFTP; enroll an entire population or a defined cohort
Hear past the noise to capture the meaning
If you're tired of scattered activity, incomplete information, and chasing data across disconnected systems, Clinical Alerts brings meaningful patient events into focus so your teams act faster, with greater confidence.
Clinical Alerts is an add-on to Patient 360 and monitors qualifying network document exchange activity across participating national networks. When clinically meaningful activity is inferred, notifications are delivered so teams can review and respond through existing workflows.
Customizable FHIR APIs, secure sharing of records, and IAL2 identity verification drive efficiency.
Use cases
Prior authorization
Make faster and more informed PA decisions, reducing burden for payers and providers.
Clinical trial enrollment
Access patients’ historical data seamlessly, alleviating burden of manual data retrieval.
New member intake
Expedite new member intake with easy, consent-based access to medical histories.
Evidence generation
With real world data, gather evidence to support real-world effectiveness of a product or treatment.
Drug research
Understand how different patient subgroups respond to a particular treatment with complete clinical data.
Release of information
Enable patients to share their medical information with you, so long as they are motivated to do so.
EHR chart retrieval for insurers with Chart Bridge
Real-time medical record access for swift, accurate underwriting and claims processing.
Data types and coverage
With the appropriate authorization and consent, life and disability insurance companies use Chart Bridge to gain real time, electronic access to their clients’ medical records. Chart Bridge aggregates data from some of the largest healthcare providers and EHR systems in the nation. It works in concert with our Health Interoperability Platform to process data into an actionable, organized format, where compliance is assured.
With Chart Bridge, teams access:
A national health data network
Retrieve records from hundreds of thousands of providers using EHRs like Epic and Allscripts from across the nation.
- 300K+ Providers
- 40K+ Care sites
- 150+ Health systems
Consumer-level health data
- Vitals
- Social history
- Diagnoses
- Procedures
- Family history
- Medications
- Progress notes
- Labs
- Imaging
- Allergies
- Immunizations
- Encounters
The fastest way for insurers to access organized medical data
- Decrease manual processes: Save valuable time and resources. Our fully automated chart retrieval process eliminates manual workflows.
- Improve member experience: Easier and faster underwriting translates into an improved applicant experience.
- Gain a meaningful consumer view: Find the clinical data you're looking for at a glance. Health Gorilla's Patient Chart presents a searchable, consolidated record that's easy to review.
- Reduce technical burden: Skip complex integrations and technical requirements. Login and retrieve records from thousands of care sites in seconds.